Services offered

While TCS have made a huge contribution to getting the Computer Based Functional Literacy (CBFL) project off the ground and in taking it forward, the programme would not have succeeded without the backing and assistance of an assortment of central, state and district government officials and agencies, as also a good number of non-governmental organisations (NGOs). On its part, TCS provides all the required guidance and support to these organisations to roll out CBFL-based ALP smoothly.

Software for Functional Literacy

TCS offers 9 Indian languages namely Bengali, Gujarati, Hindi, Kannada, Marathi, Odia, Tamil, Telugu, and Urdu. It is also available in Arabic and two African tribal languages, Northern Sotho (South Africa) and Moore (Burkina Faso in W. Africa). It provides the CBFL software for Functional Literacy in 50 hours in the language(s) on the request of organisation(s) which commits to implement the programme.

Training of Trainers (ToT)

Training of Trainers (ToT) is a training to the identified master trainers of an implementing organisation. ToT will focus on how to run an CBFL centre. This includes Facilitation of Lessons, Preparation, General Information and Mock Sessions etc. TCS volunteers will impart ToT to the master trainers of the organisations at a mutually agreed date and venue.

The committed organisations can request TCS for ToT session and register for a ToT slot under Training page.


As part of Monitoring and Assessment, TCS volunteers do the periodic review visits of the CBFL centres of the implementing organisations to assess the effectiveness of the teaching and to interact with the learners. The volunteers provide the process improvement suggestions and necessary support for effective conduct of the CBFL sessions. They monitor the assessment of the learners by conducting the exit tests during the review visits.

After completion of the CBFL batch(es), the implementing organisations provide the feedback to TCS on implementation of Adult Literacy Programme (ALP) through CBFL software in their regions and elsewhere. This feedback is important to TCS in order to assess the effectiveness of technology for the promotion of literacy to the masses and to implement the process improvement measure, if any. The organisations provide such deployment details at Feedback from Organising Agency on Contact page.

Progress Monitoring Tools: TCS also provides the Progress Monitoring tools which helps the preraks (instructors) in maintaining attendance records and progress of each learner at the CBFL centres. These tools can help them in reporting to their supervisors and the management as well.